Privacy Policy

1. Overview

ReviewPing is operated by BAV Tech Solutions. This Privacy Policy explains how we collect, use, and protect information when you use the ReviewPing service.

2. Information We Collect

We collect information necessary to operate the service, including:

• Account information such as email address
• Business settings configured by the user
• Phone numbers submitted for review requests
• SMS message logs for delivery and troubleshooting
• Billing information processed by Stripe

3. How We Use Information

Information is used to operate and improve the service, including:

• Sending review request SMS messages
• Providing dashboards and usage tracking
• Processing subscriptions and payments
• Debugging issues and improving reliability

4. Third-Party Services

ReviewPing uses trusted third-party providers including:

• Clerk for authentication
• Stripe for billing
• Twilio for SMS delivery

These providers process data as required to deliver their services.

5. Data Retention

We retain data only as long as necessary to operate the service, maintain system logs, and comply with legal obligations.

6. Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

7. Your Responsibilities

Businesses using ReviewPing are responsible for ensuring they have the appropriate permissions and consent to contact customers by SMS and request reviews.

8. Contact

If you have questions about this Privacy Policy, contact BAV Tech Solutions at support@bavtechsolutions.com.